ANA has introduced new travel classes and enhanced in-flight services from Singapore, Bangkok and Jakarta to Tokyo, targeted at the high volume of business travelers flying between these destinations and the rising demand from international passengers connecting to the wider Southeast Asian and North American ANA network.
At the same time, ANA has introduced its highest class of service, First Class, on its Singapore-Narita route from March 2015, giving passengers the opportunity to enjoy flights with the greatest comfort, privacy and luxury.
Passengers will also be able to fly Premium Economy on these routes, offering more space and even greater comfort. ANA’s Premium Economy service has already proven to be very popular on flights to Europe and North America. Business Class passengers on ANA flights to and from Singapore, Bangkok and Jakarta can also enjoy a wider range of high-quality in-flight cuisine, including the specially crafted menu from ‘The Connoisseurs’, served individually, course-by-course.
These service enhancements will offer customers choosing to fly with ANA greater choice, comfort and convenience, in line with the airline’s commitment to continually improve its service.
These introductions build on the changes to ANA’s summer flight schedule 2015, announced by ANA in December 2014 and January 2015, designed to meet the rising passenger demand for flights between Japan and Southeast Asia as well as international connecting demand between Asia and North America. ANA has announced it would be operating more frequent flights between Singapore-Narita and Bangkok-Narita and would also change the type of aircraft used on flights to Singapore, Bangkok and Jakarta to best respond to the increasing demand. When the summer flight schedule starts, passengers will be able to connect between Southeast Asian destinations and 10 cities in North America, using Narita Airport as a convenient transport hub.
As Japan’s only 5-star awarded airline by SKYTRAX, ANA is committed to improving services and providing its passengers with a more comfortable, higher-quality in-flight experience.
First Class Service Begins!
ANA will introduce its highest class of service on the Singapore route, giving passengers the opportunity to enjoy flights in comfort, privacy and luxury, starting March 29, 2015 on NH802/NH801 from Singapore to Narita.
The cabin is designed to provide a private and comfortable environment, with a private seat and dedicated storage for jackets and shoes in the unit walls as well as ample luggage storage space under the ottoman. Other amenities include a large LCD monitor and a large dining table.
The seat reclines to full-flat position and sleep is further aided by bedding designed specifically to have the ideal texture, weight, heat retention and breathability for passengers to sleep onboard the flight. Organic cotton and luxury cashmere blankets are also available, in addition to soft, comfortable knitted nightwear. Personal amenities are also provided.
Cuisines include Japanese by “Nishikawa”, a 2-star Michelin restaurant (on flights from Japan) and the western cuisine served is a collaboration with the renowned Regent Singapore, A Four Seasons Hotel (on flights from Singapore).
Premium Economy Introduced in Asia for the First Time
Premium Economy, which is popular for its comfortable seats and holistic service, will be introduced on the routes below.
It features a spacious 38-inch seat pitch and 19.3-inch seat width equipped with leg rest and foot rests together with universal PC power port, large LCD monitor, USB port and personal light.
Passengers can enjoy sparkling wine, noodles and wine and dessert usually served in the Business Class, in addition to the Economy Class in-flight menu.
Route | Flight No. | Service Starts |
Singapore – Narita | NH802 / NH801 | March 29, 2015 |
Singapore – Narita | NH846 / NH845 | June 11, 2015 |
Bangkok – Narita | NH808 / NH807 | August 1, 2015 |
Jakarta – Haneda | NH856 / NH855 | August 1, 2015 |
Improved Business Class Services
To ensure guests relax and enjoy the high-quality cuisine, in-flight meals will be individually served, course-by-course, replacing the tray service.(Excluding late night or early morning flights)
Flights from Japan will include the new-in-flight meal produced by The Connoisseurs team. Menus for flights departing Singapore and Bangkok will be in collaboration with renowned hotels; Regent Singapore, A Four Seasons Hotel and Anantara Siam Bangkok Hotel, respectively.
Western cuisine in collaboration with Regent Singapore on flights from SingaporePajamas and SONY’s noise-canceling headphones will also be made available starting in June.
Hakata Ippudo Ramen noodles, a crowd favourite on the Singapore, Bangkok and Jakarta routes as well as European and North American 味噌ラーメンroutes, will be offered as light dishes on all flights between Japan and India; Mumbai and Delhi (Rich-tasting Miso “Daichi”).